Retail and Services

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Reducing Costs and Offering New Services

In a global world, retailers and service providers are looking for ways to enter new markets and to improve productivity.

Those who once considered payment instruments as simply a utility are now considering ways to optimize the management and cost of their payment systems.

Though they must cope with new regulations and technical requirements, they can also benefit from fiercer competition between payment service providers.

Some retailers and service companies have already issued their own brand of payment cards, that they can market in France as well as in the larger Europe-wide market.

Key points:
  • New means of payment in Europe (SEPA Direct Debit, SEPA Credit Transfer, Cards)
  • Multi-country and cross-border acquiring
  • Optimisation of MSC (Mobile Switching Centre) levels in Europe
  • New services for merchants (loyalty, DCC, reporting tools, multi-channel payments…)
  • IP network as an enabler of new services and savings
  • Establishment of Shared Service Centres and Payment Factories
  • Launch of new cards products (pre-paid, affinity, contactless, e-wallet…)





EXAMPLES OF ASSIGNMENTS
  • Possible scenarios for centralising payment flows in Europe
  • Opportunities for building a consumer credit offer
  • Launch of a new credit card with multiple features (payment, credit, loyalty)
  • Benefits of IP-based acquisition (cost reduction, new services)
  • Re-organisation of payment and invoicing mechanisms.

MAIN REFERENCES

  • Accor Services
  • Accor Hotels
  • EDF (electrical company)
  • Météo France
  • Disneyland Paris
  • Total (oil company)
  • APRR (motorway company for North-Eastern France)
  • Carlson WagonLit
  • Decathlon (sportswear and athletic supplies)